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G-DRIVE with Thunderbolt will not power up

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Issue:

G-DRIVE with Thunderbolt will not power up.


Cause:

The G-DRIVE with Thunderbolt will not power up without a USB Cable or Thunderbolt cable with power running through it. The drive will only power up if connected to a computer that is on, if the computer is not on or in sleep mode, the G-DRIVE will not power up. A Thunderbolt to FW adapter, or Thunderbolt cables plugged into Display Ports will also casue the drive not to power up.


Solution:

Before switching the power on of the G-DRIVE wth Thunderbolt, make sure it is conntect to a computer that is on.



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