How can we help you?

Search

Windows cannot find my drive

<-- -->

Why does my G-Technology drive not show up on my Windows computer?


Out of the box, all G-Technology drives are formatted for Mac Operating Systems. (Keep in mind that formatting will erase the contents of the drive. Please back up your data first before formatting your drive.)

To use your G-Technology drive on both Mac & Windows, we recommend formatting it using ex-FAT:

How to format your drive for ex-FAT

To use your G-Technology drive on Windows only, we recommend formatting it using NTFS:

How to format your drive for NTFS


In case the answer did not answer your question, you can always visit the forum for help from G-Technology users.

Please rate the helpfulness of this answer