Field Replaceable Parts - G-SPEED FC / G-SPEED XL Products
Drive sled screw positions
|G-SPEED XL / XL PRO||G-SPEED ES / ES PRO||G-SAFE|
Please note that it is user's responsibility to protect and back-up data. G-Technology limited warrantees apply only the hardware, not the actual data on the hard drive.
Should you or your customer need assistance in recovering data, there are many companies that will attempt to assist you. For your convenience we provide some companies below, however, your choice of service provider is your risk and responsibility, and any agreement for data retention/recovery services is entirely between you and the service provider. G-Technology is not responsible for the retention/recovery of your data, and does not make any warranty, express or implied, regarding the services provided by any service provider. G-Technology is not liable for any loss or damages of any kind that relate to, arise out of, or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a G-Technology hard drive.
In order to have your warranty not voided due to opening the hard drive, the service provider must provide you with written verification that it has performed services on service provider letterhead or label affixed to the product, and this must accompany the product when returned to G-Technology through the Return Material Authorization (RMA) process.
US and Canadian 3rd Party Service Provider Melrose Mac – Los Angeles, CA 1 (323) 937-4600 melrosemac.com Mac Mall – Santa Monica, CA 1 (310) 394-7779 macmall.com MBS – Washington DC 1 (301) 590-2555 mbsdirect.com Simply- Vancouver, Canada 1 (877) 714-1450 simply.ca Mac Specialists – Chicago, IL 1 (312) 755-0000 macspecialist.com Videotex – Dallas, TX 1 (800) 888-4336
videotexsystems.com Power Mac Pac - Portland, OR 1 (503) 256-5210 macpac.com LeMac Urbain - Quebec, Canada 1 (450) 640-8777 lemacurbain.com
European 3rd Party Service Provider Global Distribution – U.K +44 1223 228 000 globaldistribution.com
Global 3rd Party Data Recovery Companies DriveSavers Data Recovery 1 (800) 440-1904 drivesaversdatarecovery.com Data Rescue Center 1 (877) 501-4949 TheDataRescueCenter.com
When you choose to use a 3rd party to attempt data retrieval/recovery on your affected drive: