Support

@ScorpixGlobal Please call us directly so we can troubleshoot over the phone http://t.co/aes9saCVCK
@ScorpixGlobal Please call our support center so we can troubleshoot over the phone, issue you report is not normal @GTechEurope
@plmsprings We tried to reach you via phone but got your voice mail, can you call our support? @GTechStorage
@plmsprings is the drive detected by disk utility via USB? and can it be detected by another mac running mavericks? @GTechStorage