Support

@jmalayetop if you have a mobile or mini, just send back the drive, please send only the defective product.
@jmalayetop You can use bubble-wrap and standard shipping box, include the drive and power adapter only and write the RMA No. outside of box
@christinekng If you feel the drive is defective and should be replaced, submit an RMA via our website, call us so we can help troubleshoot
@pipefitting G-Drive Gen4 requires a DC output of 12v / 2a center pin tip+ http://t.co/P1ZbWjKym5

G-SPEED Studio R


G-SPEED Studio Utility
Download the latest version of the G-SPEED Studio Utility
Mac
  Windows
  Windows Driver
G-Technology Assistant
Download the latest version of the G-Technology Assistant
 

Formatting Guide for Mac Only
Formatting Guide for Windows Only
Formatting Guide for Use on Mac and Windows