In observance of Thanksgiving Holiday G-Technology Support will be closed on Nov 27th and 28th, 2014 #GTechnology
@InsideHerSex how did the drive fail? can you provide more details so we can better assist you, have you called our support? @GTechStorage
@SherietaSings Are you connecting via FW or USB? this might be due to lack of voltage, try the drive on another computer
@SherietaSings Do you hear a grinding sound? clicking? beeping? is there a pattern to the sound it makes?

G-SPEED Q - RAID Configurator

Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 5 (Redundant Stripe). The RAID 0 setting will allow for an increased performance across both drives and display the maximum capacity available. The RAID 5 configuration allows you to write partial data across all drives. For example in a G-SPEED Q with 1TB (x4) drives, the end capacity would be 3TB of storage. The "missing" 1TB of space in this example is used to hold partial amounts of data in the event any 1 drive in the RAID fails.

Mac OS X 10.6 and higher
Operating Systems

Win XP, Vista, win 7 & Win 8
32-bit Operating Systems

Win XP, Vista and 7
64-bit Operating Systems