Support

@KarinG777 were you able to duplicate the sound from another computer? If Yes, then the drive needs to be replaced http://t.co/r9tQ82WlN2
@theDalbyMan External hard drive should be used within standard room temperatures, Drives should not exceed 60°C
@theDalbyMan Are you asking in what temp you can operate the drives or are you asking for the temp of the hard drive itself?
@digitalchop Plz call our support center so we can help troubleshoot over the phone. 1-888-426-5214 @GTechStorage @GTechEurope

G-SPEED Q - RAID Configurator

Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 5 (Redundant Stripe). The RAID 0 setting will allow for an increased performance across both drives and display the maximum capacity available. The RAID 5 configuration allows you to write partial data across all drives. For example in a G-SPEED Q with 1TB (x4) drives, the end capacity would be 3TB of storage. The "missing" 1TB of space in this example is used to hold partial amounts of data in the event any 1 drive in the RAID fails.

Mac OS X 10.6 and higher
Operating Systems

Win XP, Vista, win 7 & Win 8
32-bit Operating Systems

Win XP, Vista and 7
64-bit Operating Systems