Support

@RFWPcom Did technical support provide a resolution, do you still require assistance?
@RFWPcom How did the drive fail, can you provide more details about the failure you experience with the storage device @GTechStorage
@APTaus You will need to revert back to Mavericks or Contact High-Point about support for the legacy RR2310 raid controller
@IvanFrankie Have tried with FW800 to see if it duplicates the issue? If it does, it will need to be repalced.

G-SPEED Q - RAID Configurator

Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 5 (Redundant Stripe). The RAID 0 setting will allow for an increased performance across both drives and display the maximum capacity available. The RAID 5 configuration allows you to write partial data across all drives. For example in a G-SPEED Q with 1TB (x4) drives, the end capacity would be 3TB of storage. The "missing" 1TB of space in this example is used to hold partial amounts of data in the event any 1 drive in the RAID fails.

Mac OS X 10.6 and higher
Operating Systems

Win XP, Vista, win 7 & Win 8
32-bit Operating Systems

Win XP, Vista and 7
64-bit Operating Systems