Support

@peloquingirl You can purchase a replacement USB cable form any computer electronic store or online retailer
@_AndrewSteele You can try Data Rescue 3 to try and recover the data from the damaged partition - Data Rescue PC for Windows
@BenMolyno Try running the AJA System Test (Sweep Video Frame Sizes at 2GB) on the G-Tech device to see if there is speed issue
@jasonmlange Please reply to our DM request

G-SPEED Q - RAID Configurator

Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 5 (Redundant Stripe). The RAID 0 setting will allow for an increased performance across both drives and display the maximum capacity available. The RAID 5 configuration allows you to write partial data across all drives. For example in a G-SPEED Q with 1TB (x4) drives, the end capacity would be 3TB of storage. The "missing" 1TB of space in this example is used to hold partial amounts of data in the event any 1 drive in the RAID fails.

Mac OS X 10.6 and higher
Operating Systems

Win XP, Vista, win 7 & Win 8
32-bit Operating Systems

Win XP, Vista and 7
64-bit Operating Systems