@manolobrown no security pass, just a simple format, support center opens at 8am PT, call us 1-888-426-5214
@manolobrown backup the data off the drive and format it as free space then create a new partition/directory table then test the performance
@manolobrown are you doing a drag and drop or export from an application? is the drive passed 50% full?
@iamChanMann Please call our support center 1-888-426-5214 so we can help troubleshoot @GTechStorage