Support

@Just10H Have you called our support center so we can help determine the cause of failure? 1-888-426-5214 Mon-Fri 8am-5pm PT
@Just10H If it completely failed, a replacement is required http://t.co/cebTbBmyHG we can also troubleshoot further via phone
@scotty2shots You can use the Warranty Returns (RMA) http://t.co/6m9BiDkqL9 link to check the status or submit a replacement.
Reminder: In observance of Labor Day G-Technology Support will be closed on Monday September 1st, 2014 http://t.co/c813v2qAHA #GTechnology

G-RAID mini - RAID Configurator

Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 1 (Mirror). The RAID 0 setting will allow for an increased performance across both drives and display the maximum capacity available. The RAID 1 configuration allows you to write the same information to both drives providing a better level of protection in the event one drive fails, however RAID 1 will reduce the capacity of the drive to 50% of the advertised capacity.

G-RAID mini with USB 2.0 uses two different types of chipsets Oxford and JMicron. Should you have a serial number with a "JM" at the end, please download the JMicron chipset utility. If your G-RAID mini does NOT have a "JM" at the end of the serial number, please download the Oxford chipset utility.

G-RAID mini with USB 3.0 uses the JMicron chipset, please download the JMicron chipset utility.

Mac OS X
Operating Systems

Win XP, Vista, win 7 & Win 8
32bit editions

Win XP, Vista and 7
64-bit Operating Systems