Support

@HMBowles the lights on the other 3 drives solid blue or also blinking amber? is the unit detected by disk utility?
@rickalarc See our contact list for an available number or email address http://t.co/MejqBGlZmA
@rickalarc We do not have a support center available in your region, you can call us and we can help over the phone or via email.
@idrew4u Please DM us your email address so we can try and locate your email request and have some one contact you

G-RAID mini - RAID Configurator

Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 1 (Mirror). The RAID 0 setting will allow for an increased performance across both drives and display the maximum capacity available. The RAID 1 configuration allows you to write the same information to both drives providing a better level of protection in the event one drive fails, however RAID 1 will reduce the capacity of the drive to 50% of the advertised capacity.

G-RAID mini with USB 2.0 uses two different types of chipsets Oxford and JMicron. Should you have a serial number with a "JM" at the end, please download the JMicron chipset utility. If your G-RAID mini does NOT have a "JM" at the end of the serial number, please download the Oxford chipset utility.

G-RAID mini with USB 3.0 uses the JMicron chipset, please download the JMicron chipset utility.

Mac OS X
Operating Systems

Win XP, Vista, win 7 & Win 8
32bit editions

Win XP, Vista and 7
64-bit Operating Systems