@Just10H Have you called our support center so we can help determine the cause of failure? 1-888-426-5214 Mon-Fri 8am-5pm PT
@Just10H If it completely failed, a replacement is required we can also troubleshoot further via phone
@scotty2shots You can use the Warranty Returns (RMA) link to check the status or submit a replacement.
Reminder: In observance of Labor Day G-Technology Support will be closed on Monday September 1st, 2014 #GTechnology