Support

@TimmyFeags What type of failure did you encounter with our product? Please call our support center so we can help troubleshoot
@NoahBershatsky Please call our support center so we can help troubleshoot over the phone http://t.co/8WpxGQiZZY
@DreamDirt please call our support center so we can help troubleshoot http://t.co/Y2JkGuwchk
@DreamDirt So the drive is detected by disk utility? is the indented line grayed out? have you tried running first aid?