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@Chantetheactor How is the drive not working? Is the drive detected by disk utility? Is the drive making odd noises?
@etgalim Does the drive appear as RAW or Unallocated in disk management? It appears to be a logical failure and not hardware failure
@etgalim If drive is detected by Mac and mounts, then the issue will be with the PC or motherboard's TB port, have you contacted Asus?
@TimmyFeags Sorry to hear your having a problem with the product, is the drive detected by disk utility? @GTechStorage