Support

@NickWoolgar Awesone! Glad you got it working, contact us again if you have further questions. have a great day
@NickWoolgar is drive detected by a mac with thunderbolt? or another PC with thunderbolt port? call us 1-888-426-5214 http://t.co/ewdWgqoVM1
@CarissaO Please call our support center 1-888-426-5214 http://t.co/EjEUa4oM04 so we can help troubleshoot over the phone
@CarissaO Is the drive detected by disk utility? can the drive be detected by another mac? is the drive making odd noise?

G-CONNECT

Getting Started

How to

Web Application FAQs

Warranty & RMA

Other Resources

External Drive Troubleshooting

Frequently Asked Question

Video Troubleshooting

Wi-Fi Troubleshooting

+
HOW TO VIDEOS