Support

@KarinG777 were you able to duplicate the sound from another computer? If Yes, then the drive needs to be replaced http://t.co/r9tQ82WlN2
@theDalbyMan External hard drive should be used within standard room temperatures, Drives should not exceed 60°C
@theDalbyMan Are you asking in what temp you can operate the drives or are you asking for the temp of the hard drive itself?
@digitalchop Plz call our support center so we can help troubleshoot over the phone. 1-888-426-5214 @GTechStorage @GTechEurope

Downloads

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G-Technology Icons
Restore the G- Technology Drive icons

G-Technology Assistant
Download the latest version of the G-Technology Assistant

G-SPEED Studio Utility
Download the latest version of the G-SPEED Studio Utility
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  Windows Driver

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G-DRIVE Family
G-RAID Family
G-SPEED Family