@KarinG777 were you able to duplicate the sound from another computer? If Yes, then the drive needs to be replaced
@theDalbyMan External hard drive should be used within standard room temperatures, Drives should not exceed 60°C
@theDalbyMan Are you asking in what temp you can operate the drives or are you asking for the temp of the hard drive itself?
@digitalchop Plz call our support center so we can help troubleshoot over the phone. 1-888-426-5214 @GTechStorage @GTechEurope