G Drive mini fails in the middle of every backup

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Joined: Dec 24th, '13, 12:54

G Drive mini fails in the middle of every backup

Postby Emily23 » Dec 24th, '13, 13:00

I have tried to backup my mac computer multiple times, each time the backup fails and a window pops up saying that there has been an error in the backup, although when i check the disk utility it says that there are no problems found with the g drive. Is there anything I can do to ensure that the backup will work next time?

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Re: G Drive mini fails in the middle of every backup

Postby Dustin F » Dec 26th, '13, 09:36

Hi Emily23,

Thanks for posting. Are you able to copy files to the drive manually? Is this a new drive or one you have been using in the past? Did you recently make any major upgrades to the operating system?
Regards

Dustin
G-Technology Support
twitter.com/GTech_Support

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