Just picked up a G-Connect and NOT happy

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Re: Just picked up a G-Connect and NOT happy

Postby Gconnect101 » Dec 8th, '13, 21:51

Hi
Just bought G-connect at Frys. I did all other advices listed but I never get connected .In wifi network the name of G-connect also has number 2 _ G-Connect-xxxx 2) at the end plus red X next to signal bar . My PC is a Dell runs windows 8 and it works as extra Hd when I plug it into usb port
Please help ! Thanks

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Re: Just picked up a G-Connect and NOT happy

Postby Dustin F » Dec 9th, '13, 10:12

Hi Gconnect101,

Thanks for posting. If you have already tried the firmware update listed in this thread and still cannot connect to the wifi from the unit I would suggest returning to the point of purchase if you are within their return period, or you can file a RMA to have the unit replaced under warranty if you are outside of the return period.
Regards

Dustin
G-Technology Support
twitter.com/GTech_Support

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