Getting Error Message to Format Drive

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Posts: 1
Joined: Sep 27th, '12, 20:12

Getting Error Message to Format Drive

Postby southamcreative » Sep 27th, '12, 20:25

I moved my 2TB G-Safe from one computer to another today and when I plugged the USB cord into the destination PC and turned it on, the computer recognized the drive but told me I have to format it before I can use it. I moved the drive back to the original PC and got the same message.

The G-Safe tells me both drives are "OK". Obviously, it would be disasterous for me to have to format the drive. When I right click the drive in Win7 and select "Manage", the computer recognizes the drive, but still can't get to the data.

The drive is setup in a RAID configuration (2x 1TB drives).

Any help out there? :-)

Thanks in advance,
/Randal

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Posts: 175
Joined: Aug 27th, '12, 12:16

Re: Getting Error Message to Format Drive

Postby Gene G » Oct 5th, '12, 07:40

Hi Randal,

Thanks for your post. Does the drive have any unusual sounds or activity? Have you tried different ports or cables? You could try one of the drives in a drive enclosure as it will appear as a single drive. Please let me know if you have any questions.

Regards,
Gene Gilbert
G-Technology Tech Support
g-technology.com

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