4TB drive won't mount

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Joined: Jan 19th, '13, 11:28

4TB drive won't mount

Postby puckhead193 » Jan 19th, '13, 11:32

I plugged in a new G-Drive via FW800 on my MBP and it won't mount. I get a message saying The Disk you inserted was not readable by this computer. Shouldn't the drive be formatted for OS X already...

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Posts: 10
Joined: Dec 28th, '11, 09:44

Re: 4TB drive won't mount

Postby Kenny M » Jan 21st, '13, 12:40

Hello puckhead193,

The issue your describing is related to having an older version of the firmware for the enclosure. Please contact Technical Support at 888.426.5214 one of our agents will provide you with updated firmware and help guide you through the process of upgrading.

Kenny M
G-Technology Technical Support

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