G-Raid with Thunderbolt Not Mounting

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G-Raid with Thunderbolt Not Mounting

Postby ursafilms » Dec 25th, '13, 01:10

Just purchased a G-Raid 8TB Drive w/Thunderbolt. I also purchased the Thunderbolt to Firewire 800 Adapter cable. I cannot get the drive to mount to either my iMac (2009), MacBook Pro (2009) through the Firewire.

The Thunderbolt Port on both devices is, I believe, for display purposes only.

Any suggestions?

Thank you.

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Re: G-Raid with Thunderbolt Not Mounting

Postby Dustin F » Dec 26th, '13, 11:04

Hi ursafilms,

Thanks for posting. The thunderbolt to firewire adapter can only connect firewire devices to a thunderbolt equipped computer, not the other way. Thunderbolt drives only work on thunderbolt equipped computers. I would recommend returning the drive for exchange or refund.
Regards

Dustin
G-Technology Support
twitter.com/GTech_Support

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