Failure to mount

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Posts: 1
Joined: Oct 11th, '12, 10:58

Failure to mount

Postby charlie fuller » Oct 11th, '12, 11:05

Hi,

I have recently bought a 4TB G Raid HDD with t/bolt. I then suffered a known fault with my macbook pro and had to transfer the mb pro's int HDD to another laptop, a macbook.

With no t/bolt port I have gone through an adaptor and a FW800 into the macbook but it doesn't mount and I can't see it in disk utility.

Please help.

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Posts: 175
Joined: Aug 27th, '12, 12:16

Re: Failure to mount

Postby Gene G » Oct 11th, '12, 11:14

Hi Cahrlie,

Thanks for your post. As it turns out, Thunderbolt drives will only work with Thunderbolt-equipped computers. The Thunderbolt to FW800 adapter will only work to use Firewire drives on thunderbolt ports. I would recommend that you return the G-RAID Thunderbolt and exchange it for the G-RAID GEN4 with Firewire, USB, and eSATA ports. Please let me know if you have any questions.

Regards,
Gene Gilbert
G-Technology Tech Support
g-technology.com

Return to G-RAID w/ Thunderbolt



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