General Questions (36)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?
The blue LED indicates the unit is powered ON
The red LED indicates a temperture warning or drive failure
The Blue LED found on the drive bay indicates the drive is working normally
The drive bay flashing yellow indicates that drive has failed
If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID
Delete from Favorites
Article ID: 69
Article Created: 08-16-2011 11:00 AM
Last Modified: 08-17-2011 11:21 AM
How well did this article answer your question?
Most Recently Viewed Articles
How to copy files to your G-Technology external hard drive
Copying files over to the g-technology external hard drive in both Windows and Mac....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
G-SPEED Q LED Visual Notifications
View this article to determine what the LED colors on your G-SPEED Q mean....
How many TB of storage will I have available using RAID 0/RAID 5 in my G-SPEED Q?
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
How to set up a RAID 1?
To create a RAID 1 set, open the Disk Utility program. This application is located on your hard drive...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Quick Setup for G-Technology Products
Is it okay to leave my external drive turned on all the time?
Knowledge Management Software