General Questions (41)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?
The blue LED indicates the unit is powered ON
The red LED indicates a temperture warning or drive failure
The Blue LED found on the drive bay indicates the drive is working normally
The drive bay flashing yellow indicates that drive has failed
If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID
Delete from Favorites
Article ID: 69
Article Created: 08-16-2011 11:00 AM
Last Modified: 08-17-2011 11:21 AM
How well did this article answer your question?
Most Recently Viewed Articles
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
What RAID controller is recommend by G-Technology?
The RAID controller recommended for use with the G-SPEED eS is our High-Performance 4-port card. For more details, view this article....
Setting up G-Speed eS Pro for Mac or Windows
This article contains information on setting up your G-Speed eS Pro on both Mac and Windows....
Can I use any USB cable with my G-Technology Drive?
We recommend using only the included USB cable with your drive....
Connecting G-Drive Mini with Mac G5 Systems
G-Technology places a high value on the quality of our products and we want our customers to always expect that our products meet your expectations. Recently, it has come to our attention ...
How to Connect to Media Devices
G-CONNECT supports iTunes® sharing and is a DLNA® compatible device. ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Can I boot my Mac from a Thunderbolt drive?
Can I boot my Mac from a Thunderbolt drive? The G-RAID Thunderbolt is not supported as a boot volume....
Connecting to G-CONNECT over ethernet using a web browser
To access the G-CONNECT Web Application when the device is connected to your home Wi-Fi network via an Ethernet connection, follow the below steps....
Can I use 3rd party hard drives in my GSafe/GSpeed units?
Knowledge Management Software