CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?

Main unit:

  • The blue LED indicates the unit is powered ON
  • The red LED indicates a temperture warning or drive failure

Drive bays:

  • The Blue LED found on the drive bay indicates the drive is working normally
  • The drive bay flashing yellow indicates that drive has failed
  • If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID

Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 69 Article Created: 08-16-2011 11:00 AMLast Modified: 08-17-2011 11:21 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Is Thunderbolt backward compatible with USB and FireWire?
Third party vendors will sell adapters that will allow you to connect USB and FireWire devices to Thunderbolt ports. However, you will still be limited to the performance of their built-in components. For example, a FireWire 800 device still will not be able to transfer data than 800Mbps....
Is it okay to leave my external drive turned on all the time?
   ...
Can the G-CONNECT play DRM protected content I've purchased in the iTunes store?
G-CONNECT can easily store DRM protected content. Your iPad, iPhone or Computer must be authorized to play this content and it is responsible for decrypting and the playback of protected content such as iTunes movies and TV Shows....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...