CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?

Main unit:

  • The blue LED indicates the unit is powered ON
  • The red LED indicates a temperture warning or drive failure

Drive bays:

  • The Blue LED found on the drive bay indicates the drive is working normally
  • The drive bay flashing yellow indicates that drive has failed
  • If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID

Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 69 Article Created: 08-16-2011 11:00 AMLast Modified: 08-17-2011 11:21 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
I want to use my G-Technology drive on BOTH Mac and Windows
All G-Technology drives are formatted for Mac Operating System. To use these drives on both Windows and Mac platforms, you have two options....
Can I boot my Mac from a Thunderbolt drive?
Can I boot my Mac from a Thunderbolt drive? The G-RAID Thunderbolt is not supported as a boot volume....
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Quick Setup for G-Technology Products
    ...
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....