CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
Missing capacity on G-SPEED eS PRO using 3TB drives
  1. To upgrade a G-Technology 2 port mini-SAS card to support the G-SPEED eS PRO 12TB model, please follow the steps below.

    For Mac and Windows Operating Systems the same process steps are used. Mac OS screenshots appear below.

    1. Please save the files rr4322-gtech.zip and sas_4_10_3_0.zip which can also be found in the Downloads section of the http://g-technology.com/support Support website to either your Desktop on Mac OS or your Desktop in Windows OS. Once downloaded, unzip the files by double clicking on Mac or right clicking on the zip file and selecting Extract to from the menu.  Remember where you saved these files as you will be selecting them in later steps.

      Note: Some operating systems will automatically download the file to your systems downloads folder, this is common in Mac OS and Windows 7.
    2. Open a web browser and enter the following address: http://localhost:7412
    3. When the below screen appears, fill in the details as:
      Name: admin
      Password: 0000

       
      Select the Log In button
    4. Once the G-SPEED eS Pro Configuration Utility screen appears, select the Manage icon to display the drop down list and then select Device 













       
    5. At the bottom of the page, under the Update Firmwaresection, select Choose File for Mac OS or Browse for Windows OS.



















       
    6. A file manager window will appear, now select the rr4322-gtech.blf file from the location you saved the file to and select Open then select the Submit button.



















       
    7. Select OK when the following window pops up.







       
    8. Now select the Choose File for Mac OS or Browse for Windows OS once again and select the sas.4.10.3.0.blf  file from the location you saved the file to and select Open then select the Submit button.
























       
    9. Select OK when the following window pops up.







       
    10. In order for the firmware to take effect a system reboot is needed.
    11. To verify the firmware update is complete, please follow steps 2-5 of this document. View the Firmware Version in theExtended Information section (second listing from the bottom). There you should see V1.2.31.7

      If you do not see the correct firmware listing of V1.2.31.7 , please follow steps 2-10 again or contact G-Technology Support.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 68 Article Created: 08-04-2011 00:13 AMLast Modified: 07-22-2013 13:00 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What are the G-CONNECT iPad Application Supported File Formats
The following table represents supported video playback requirements for the G-CONNECT iPad application....
What are the requirements for using an eSATA card with the G-SPEED Q?
 The G-SPEED Q does not require an eSATA card to operate, but is compatible with eSATA cards for improved performance....
How do I change the RAID settings on my G-RAID Studio(MAC)?
 Instructions on installing and changing the RAID settings for the G-RAID Studio....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Can I daisy chain Thunderbolt 2 and Thunderbolt 1 devices?
Yes, but if you would do that, make sure that the Thunderbolt 1 devices are placed after the Thunderbolt 2 devices. If a Thunderbolt 2 device would be daisy chained after a Thunderbolt 1 device, it will operate at Thunderbolt 1 speeds.  ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
Can I boot using the PCIe card that ships with the G-SPEED eS?
No, it does not....
How many devices can I daisy chain with Thunderbolt 2?
Similar to Thunderbolt 1, Thunderbolt 2 will still support for up to 6 peripherals and will still continue to support USB and FireWire via their respective adapters.  ...
LED functionality of the G-RAID Studio
 Table of the LED behavior of the G-RAID Studio...
How do I rebuild the RAID 1 setting if the status is degraded?
  ...