Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (15)
Advanced Search
Search our FAQ to find resolutions to common issues.
Can I use any USB cable with my G-Technology Drive?

We recommend using only the included USB cable with your drive. USB bus power is rather limited, so lower quality cables can result in unreliable power to the drive. This can result in poor performance, clicking and other noise, or complete failure to detect the drive on your system. There can also be similar issues with using longer USB cables, especially those longer than 3ft/1M.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 62 Article Created: 04-27-2011 07:15 AMLast Modified: 06-21-2011 16:16 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Using the RAID function within Mac OS for your G-RAID Thunderbolt
How is the Gigabit Ethernet connection enabled?
The G-CONNECT by default has the Wi-Fi enabled with the Ethernet port connection as 10/100. To enable the Gigabit Ethernet port, you will need to turn off the Wi-Fi on your device....
Connecting to G-CONNECT over ethernet using a web browser
To access the G-CONNECT Web Application when the device is connected to your home Wi-Fi network via an Ethernet connection, follow the below steps....
Missing capacity on G-SPEED eS PRO using 3TB drives
To upgrade a G-Technology 2 port mini-SAS card to support the G-SPEED eS PRO 12TB model, please follow the steps in this article.  ...
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
What happens when I pull the Thunderbolt cable out of the host or the G-RAID Studio while the host is still powered on?
What does RAID mean?
 RAID stands for Redundant Array of Independent Disks......
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
G-Technology drive power consumption.
  Table for power consumption for your G-Technology drive....