Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (15)
Advanced Search
Search our FAQ to find resolutions to common issues.
Can I use any USB cable with my G-Technology Drive?

We recommend using only the included USB cable with your drive. USB bus power is rather limited, so lower quality cables can result in unreliable power to the drive. This can result in poor performance, clicking and other noise, or complete failure to detect the drive on your system. There can also be similar issues with using longer USB cables, especially those longer than 3ft/1M.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 62 Article Created: 04-27-2011 07:15 AMLast Modified: 06-21-2011 16:16 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How many drives can I chain together using FW800?
  For best performance we recommend a chain of no longer than 5 drives. ...
Copying Content to G-CONNECT
G-CONNECT can be accessed in several ways. Depending on your needs and location, you can use one or all of the following methods to upload content to your G-CONNECT....
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
Adding Content to G-CONNECT
Once your G-CONNECT device is set up, you will be ready to transfer content onto it for your viewing pleasure. The device has been pre-loaded with the following category folders, which is the recommended way to organize your files when you add content....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How to Connect as a Wi-Fi Hotspot
To create a Wi-Fi Hotspot, plug in a network cable from your router to the G-CONNECT Ethernet port. Point your wireless devices, such as your personal computer or iPad, to the G-CONNECT wi-fi network....
Setting up G-CONNECT
To get started, you will need your G-CONNECT, a personal computer with a web browser installed. Please review the System Requirements section to make sure you have a supported operating system and web browser....
Automatic Software Updates
The G-CONNECT automatic update feature keeps your G-CONNECT up-to-date with the latest software. Follow the steps below to make sure your G-CONNECT is current....