CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?

Answer: To resolve this issue you can either re-boot the unit or press the ENT button and up arrow button to view the temperature/fan speed. This will engage the fan to cool the unit. This is not dangerous to the drive or any of your data. If this issue continues please contact Technical Support so that we can verify if your unit requires a firmware update or repair.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 44 Article Created: 08-16-2010 15:15 PMLast Modified: 08-16-2010 15:15 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Is it okay to leave my external drive turned on all the time?
   ...
My G-Technology drive is spinning down after a period of time
This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system. ...
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Quick Setup for G-Technology Products
    ...
Playing and Viewing Content
There are a variety of ways to play and View your content. The following methods highlight some of the recommended ways to view your content while travelling, at home, in the office or just on the go....
Difficulties transferring files 30GB or greater with the G-DRIVE and G-SPEED
G-Technology places a high value on the quality of our products and we want our customers to always expect that our products meet your expectations.  Recently, it has come to our attention ...
I get "Delayed Write Failed" error when transferring files to/from my G-Technology drive on WinXP
  ...