CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?

Answer: To resolve this issue you can either re-boot the unit or press the ENT button and up arrow button to view the temperature/fan speed. This will engage the fan to cool the unit. This is not dangerous to the drive or any of your data. If this issue continues please contact Technical Support so that we can verify if your unit requires a firmware update or repair.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 44 Article Created: 08-16-2010 15:15 PMLast Modified: 08-16-2010 15:15 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How much space will I have available in RAID?
    ...
Will a PCMCIA / Cardbus adapter card power my G-Drive Mini or G-Raid Mini?
Most PCMCIA and Cardbus adapters PC 32/54 cards are not designed to POWER external devices....
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
How to format your drive for use with both Windows and Mac (FAT 32)
 Follow these steps to format your drive for both Windows and Mac...
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
What RAID settings does G-RAID ship in?
The G-RAID ships in a RAID 0 (Stripe) configuration allowing for increased performance....
Quick Setup for G-Technology Products
    ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How can I change the RAID settings on my G-RAID mini?
 Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 1 (Mirror)....