CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-SPEED Sometimes Will Not Mount

In most cases the G-SPEED auto detects the speed of the fiber channel connection, however sometimes it does not, causing the volume not to mount.

Solution: Make sure you have the latest driver for your Fibre Channel HBA. We reccomend ATTO Celerity Host Bus Adapters.

1) Download the latest ATTO Drivers here:
https://www.attotech.com/software/index.html

2) Hard set the Fibre Channel speed of the G-SPEED to match your HBA's speed. (If you are using an ATTO Celerity 4x HBA, set the
G-SPEED's Fibre Channel port speed to 4Gb) To do this, access the
G-SPEED GUI via your browser and click on the "Fiber Channel Config" link on the left NAV Bar. Set the speed of Port 0 to 4Gb using the drop down menu. (G-SPEED is setup to use port 0 by default)

Also, in ATTO's Configuration Tool make sure that the data rate speed and the connection mode is set to Arbitrated Loop  so that the settings match that of your G-Speeds GUI's Fiber Channel Config page.

For more information on using the G-SPEED GUI consult the product manual.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 29 Article Created: 08-06-2009 21:50 PMLast Modified: 07-22-2013 12:58 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
I want to use my G-Technology drive on BOTH Mac and Windows
All G-Technology drives are formatted for Mac Operating System. To use these drives on both Windows and Mac platforms, you have two options....
Can I use this as a home or small office network attached storage (NAS) or shared storage device?
Yes. With its Ethernet connection, you can use G-CONNECT as a NAS device when at home or in a small office to easily share content with others on your network....
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
How many Thunderbolt devices can I attach?
One of the great features with Thunderbolt technology is the ability to daisy-chain up to 6 high-performance devices. Please note that only 2 display devices can be used within the 6 Thunderbolt device daisy chain. Additionally, any device with only one Thunderbolt port must be the last device in the daisy-chain....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Windows Thunderbolt Driver Installation (ASMedia)
How to install Thunderbolt Driver for Windows (ASMedia Driver)...