CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-SPEED Sometimes Will Not Mount

In most cases the G-SPEED auto detects the speed of the fiber channel connection, however sometimes it does not, causing the volume not to mount.

Solution: Make sure you have the latest driver for your Fibre Channel HBA. We reccomend ATTO Celerity Host Bus Adapters.

1) Download the latest ATTO Drivers here:
https://www.attotech.com/software/index.html

2) Hard set the Fibre Channel speed of the G-SPEED to match your HBA's speed. (If you are using an ATTO Celerity 4x HBA, set the
G-SPEED's Fibre Channel port speed to 4Gb) To do this, access the
G-SPEED GUI via your browser and click on the "Fiber Channel Config" link on the left NAV Bar. Set the speed of Port 0 to 4Gb using the drop down menu. (G-SPEED is setup to use port 0 by default)

Also, in ATTO's Configuration Tool make sure that the data rate speed and the connection mode is set to Arbitrated Loop  so that the settings match that of your G-Speeds GUI's Fiber Channel Config page.

For more information on using the G-SPEED GUI consult the product manual.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 29 Article Created: 08-06-2009 21:50 PMLast Modified: 07-22-2013 12:58 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....
What are the G-CONNECT iPad Application Supported File Formats
The following table represents supported video playback requirements for the G-CONNECT iPad application....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
Signing into the Web Application
You can use the web application to view and manage the files on your G-CONNECT from a variety of devices including your personal computer or other mobile devices. ...
How do I create a RAID set with a G-SATA (and more)?
How to create a RAID set on Windows or OS X...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....