CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-SPEED Sometimes Will Not Mount

In most cases the G-SPEED auto detects the speed of the fiber channel connection, however sometimes it does not, causing the volume not to mount.

Solution: Make sure you have the latest driver for your Fibre Channel HBA. We reccomend ATTO Celerity Host Bus Adapters.

1) Download the latest ATTO Drivers here:
https://www.attotech.com/software/index.html

2) Hard set the Fibre Channel speed of the G-SPEED to match your HBA's speed. (If you are using an ATTO Celerity 4x HBA, set the
G-SPEED's Fibre Channel port speed to 4Gb) To do this, access the
G-SPEED GUI via your browser and click on the "Fiber Channel Config" link on the left NAV Bar. Set the speed of Port 0 to 4Gb using the drop down menu. (G-SPEED is setup to use port 0 by default)

Also, in ATTO's Configuration Tool make sure that the data rate speed and the connection mode is set to Arbitrated Loop  so that the settings match that of your G-Speeds GUI's Fiber Channel Config page.

For more information on using the G-SPEED GUI consult the product manual.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 29 Article Created: 08-06-2009 21:50 PMLast Modified: 07-22-2013 12:58 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
I want to use the G-Speed eS with my MacBookPro, What do I need to know?
If you want to take advantage of the RAID functions of the G-Speed eS, you will need to use it on a MacPro (Intel Based Only) with the PCI-e raid controller card that we ship with....
What is the recommended length of cable I can use with my G-SPEED eS?
We recommend no longer then a 1.5M ( 4.5 feet)  eSATA cable....
How to Connect as a Wi-Fi Hotspot
To create a Wi-Fi Hotspot, plug in a network cable from your router to the G-CONNECT Ethernet port. Point your wireless devices, such as your personal computer or iPad, to the G-CONNECT wi-fi network....
Can I use the G-DRIVE ev as a standalone external hard drive?
Yes. The G-DRIVE ev external hard drive modules provide the flexibility for use with the G-DOCK ev with Thunderbolt or as a standalone external hard drive. The G-DRIVE ev external hard drive feature USB 3.0 for connecting to other computers or workstations and a SATA interface for easy plug-and-play connectivity to the G-DOCK ev with Thunderbolt....
G-CONNECT System Requirements and Box Contents
The G-CONNECT device has support for the following Operating Systems. The device is ready for use with Apple® Mac OS X® and Microsoft Windows® systems and comes formatted as FAT-32, which is ideal for cross-platform use....
I've installed the G-SPEED eS card, installed the drivers but the speed seems to be slow
Once I received the G-SPEED eS unit, I installed the raid controller card that shipped with my unit, installed drivers and restarted my system. When I run a speed test such as AJA's system test application i'm not getting similar speed reading as reported on the product page on G-Tech's website.  ...
Install the Highpoint RocketRAID Controller
This article contains information on how to install the Highpoint RocketRAID Controller for your G-SPEED eS Pro....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Can I use a portable battery pack to power my G-CONNECT?
 Yes, there are a variety of portable external battery products on the market that will not only power your tablets and smartphones, but also your G-CONNECT (Mophie, Hyperjuice)....