CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Speed eS works with Mac OS X Tiger but not on Leapord

If your G-Speed eS was working fine under Mac OS X 10.4.xx (Tiger) but is not seen by Mac OS X 10.5.xx (Leopard) try the following.

1. Download the G-Speed eS Drivers Package for Mac OS X

2. Once the file is downloaded, double click on it to uzip the G-SPEED eS 1.6.4.dmg.

3. Double click on the G-SPEED eS 1.6.4.dmg to mount the disk image to the desktop

4. When the disk image is verified it will mount on your desktop.

5. Double click on the uninstall.command to begin the uninstall process
    The Terminal application will open and run a script asking you for the admin password.

6. Enter the admin password. If all goes right you should see the following

The following service files will be deleted
        /Library/Receipts/wwwfiles.pkg
        /Library/Receipts/webservice.pkg
        /Library/StartupItems/Hptsvr
        /usr/share/hpt

7. Quit the terminal application and make your way back to the G-Speed eS mounted disk image and run the the G-Speed-eS1.6.4 package to install the newest drivers for Leopard.

8. Restart your computer and you should be up and running.

* If you are still unable to access your G-Speed eS through the desktop and located in the U.S., you can contact our tech support department at 1-888-426-5214.

** If you are located outside the U.S. please visit this page for a list of technical support phone numbers: http://g-technology.com/contact/contact_support

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 28 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 19:22 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Related Articles
My G-RAID (Legacy) randomly un-mounts from my system
  MAC OS X Symptoms You may get the error “Device Removal – The device you removed was not properly put away...” or the “Spinning Beach Ball.” Windows XP Symptoms The drive is no longer visible in Explorer or you may get the “Spinning Hour Glass” when accessing the drive. This condition affected some G-RAID units manufactured around Aug 2006.  ...
My G-Technology drive is spinning down after a period of time
This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system. ...
Adding Content to G-CONNECT
Once your G-CONNECT device is set up, you will be ready to transfer content onto it for your viewing pleasure. The device has been pre-loaded with the following category folders, which is the recommended way to organize your files when you add content....
About the Web Application File Browser
 The following functionality is available in the File Browser for the Web Application, to view and manage content....
About the Web Application Media Browser
The following functionality is available in the File Browser of the Web Application, to view and manage content....

Most Recently Viewed Articles
Is it okay to leave my external drive turned on all the time?
   ...
How to Connect in USB Mode
First if you have already powered on the device, you will need to power it off by pressing the power button found on the device until the LED's begin flashing. When the LED's turn off, it is safe to disconnect the power adapter. Plug the two identical ends of the Y-Cable into your personal computer and the third into your G-CONNECT....
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
My G-Drive is formatted for Mac out of the box. How do I format the drive for use on Windows?
 Windows recognizes the drive as a GPT protected partition......
What is the recommended length of cable I can use with my G-SPEED eS?
We recommend no longer then a 1.5M ( 4.5 feet)  eSATA cable....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....