CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Speed eS works with Mac OS X Tiger but not on Leapord

If your G-Speed eS was working fine under Mac OS X 10.4.xx (Tiger) but is not seen by Mac OS X 10.5.xx (Leopard) try the following.

1. Download the G-Speed eS Drivers Package for Mac OS X

2. Once the file is downloaded, double click on it to uzip the G-SPEED eS 1.6.4.dmg.

3. Double click on the G-SPEED eS 1.6.4.dmg to mount the disk image to the desktop

4. When the disk image is verified it will mount on your desktop.

5. Double click on the uninstall.command to begin the uninstall process
    The Terminal application will open and run a script asking you for the admin password.

6. Enter the admin password. If all goes right you should see the following

The following service files will be deleted
        /Library/Receipts/wwwfiles.pkg
        /Library/Receipts/webservice.pkg
        /Library/StartupItems/Hptsvr
        /usr/share/hpt

7. Quit the terminal application and make your way back to the G-Speed eS mounted disk image and run the the G-Speed-eS1.6.4 package to install the newest drivers for Leopard.

8. Restart your computer and you should be up and running.

* If you are still unable to access your G-Speed eS through the desktop and located in the U.S., you can contact our tech support department at 1-888-426-5214.

** If you are located outside the U.S. please visit this page for a list of technical support phone numbers: http://g-technology.com/contact/contact_support

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 28 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 19:22 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Related Articles
My G-RAID (Legacy) randomly un-mounts from my system
  MAC OS X Symptoms You may get the error “Device Removal – The device you removed was not properly put away...” or the “Spinning Beach Ball.” Windows XP Symptoms The drive is no longer visible in Explorer or you may get the “Spinning Hour Glass” when accessing the drive. This condition affected some G-RAID units manufactured around Aug 2006.  ...
My G-Technology drive is spinning down after a period of time
This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system. ...
Adding Content to G-CONNECT
Once your G-CONNECT device is set up, you will be ready to transfer content onto it for your viewing pleasure. The device has been pre-loaded with the following category folders, which is the recommended way to organize your files when you add content....
About the Web Application File Browser
 The following functionality is available in the File Browser for the Web Application, to view and manage content....
About the Web Application Media Browser
The following functionality is available in the File Browser of the Web Application, to view and manage content....

Most Recently Viewed Articles
Signing into the Web Application
You can use the web application to view and manage the files on your G-CONNECT from a variety of devices including your personal computer or other mobile devices. ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
What happens if I have a hard drive failure in RAID 0?
  ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Quick Setup for G-Technology Products
    ...
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Is it ok to stack my G-DRIVEs on top of one another?
The short answer is yes....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...