General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking.
This usually indicates a failing power supply. You need to send in your power supply for service. STOP using your hard drive and fill out our
for an RMA.
Delete from Favorites
Article ID: 27
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
Quick Setup for G-Technology Products
Formatting and Partitioning the G-CONNECT
The G-CONNECT comes pre-formatted FAT32 for cross functional platforms, Windows OS and Mac OS. G-Technology highly recommends leaving the G-CONNECT as FAT32....
Will my Thunderbolt 1 devices work with Thunderbolt 2?
Yes, the Thunderbolt 2 uses the same connectors, thus the Thunderbolt 1 device will work, but the Thunderbolt 2 port will perform at Thunderbolt 1 speeds (10Gbps) ...
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q
Formatting NTFS for Windows
This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are... ...
Is it okay to leave my external drive turned on all the time?
Knowledge Management Software