General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking.
This usually indicates a failing power supply. You need to send in your power supply for service. STOP using your hard drive and fill out our
for an RMA.
Delete from Favorites
Article ID: 27
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
Is it okay to leave my external drive turned on all the time?
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
Setting up G-CONNECT
To get started, you will need your G-CONNECT, a personal computer with a web browser installed. Please review the System Requirements section to make sure you have a supported operating system and web browser....
What RAID settings does G-RAID ship in?
The G-RAID ships in a RAID 0 (Stripe) configuration allowing for increased performance....
How to Connect to Media Devices
G-CONNECT supports iTunes® sharing and is a DLNA® compatible device. ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Can I use any USB cable with my G-Technology Drive?
We recommend using only the included USB cable with your drive....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Knowledge Management Software