CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Drive Mini came with a Y shaped cable, what is this for?

The Y shaped USB cable can be used if your G-Drive Mini is connected to your computer via the USB port but is unable to mount causing a clicking sound every second or so.

This happens when the onboard USB bus is unable to provide enough power to the G-Drive Mini. In these cases, it sometimes helps to use the Y shaped cable to draw more power from a second USB port.

In some rare cases, computers still are unable to provide adequate amount of power to get the external drive to mount. In these cases, an optional power adapter will need to be used. This adapter can be purchased from G-Technology using the following link: http://g-technology.com/Products/Accessories.cfm

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 26 Article Created: 08-06-2009 21:50 PMLast Modified: 05-21-2013 07:16 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
I can’t access the GUI
 This article contains information for troubleshotting GUI access using your G-SPEED eS....
Is it okay to leave my external drive turned on all the time?
   ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How do I make my G-Technology drive bootable ?
All hard drives can be made bootable if the following is taken in to consideration....