General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
I'm using copper cables that causes the G-Speed to be inconsistent
If you're using copper cables with your G-Speed and are experiencing inconsistent mounting both G-Technology and ATTO recommend that you switch to Fiber Channel Cables for consistent performance.
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Article ID: 21
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
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Can I access my G-CONNECT and surf the web at home using my iPad on the same network at the same time?
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What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products. ...
What is the recommended length of cable I can use with my G-SPEED eS?
We recommend no longer then a 1.5M ( 4.5 feet) eSATA cable....
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How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
I recreated my raid using the web GUI but I don't see my hard drive on the desktop
How do I create a RAID set with a G-SATA (and more)?
How to create a RAID set on Windows or OS X...
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS. Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted. The process to "clean" the drive outlined in this article. ...
Is the G-SPEED eS compatible with OSX 10.5 / Leopard?
Yes - you will need to download and install the latest drivers listed in this article....
How is the Gigabit Ethernet connection enabled?
The G-CONNECT by default has the Wi-Fi enabled with the Ethernet port connection as 10/100. To enable the Gigabit Ethernet port, you will need to turn off the Wi-Fi on your device....
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