CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Technology drive is spinning down after a period of time

This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system.

MAC OS X Systems
In MAC, go to System Preferences --> Energy Saver --> You will see an option to "Put the hard disk(s) to sleep when possible" Click this box to enable the feature.

Windows XP Systems
Go to Control Panels --> Power Options --> Turn off hard disks. There will be a pull down window where you can specify a specific amount of time the computer can be idle before the hard disks are put to sleep.

NOTE: if you are a non-linear video editor, you may run into problems putting drives to sleep to quickly. We reccomend not putting video drives to sleep.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 2 Article Created: 08-06-2009 21:50 PMLast Modified: 08-01-2013 13:27 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How can I change the RAID settings on my G-RAID mini?
 Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 1 (Mirror)....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
Using my G-SPEED eS with multiple brand RAID controllers
 It is not recommended to move the G-SPEED eS between RAID controllers of different brands....
I installed Windows XP Service Pack 2 (SP2) on my PC and now my G-RAID (Legacy) is running slowly. What can I do to regain performance?
 ...
Is Thunderbolt backward compatible with USB and FireWire?
Is Thunderbolt backward compatible with USB and FireWire? Third party vendors will sell adapters that will allow you to connect USB and FireWire devices to Thunderbolt ports. However, you will still be limited to the performance of their built-in components. For example, a FireWire 800 device still will not be able to transfer data than 800Mbps....
When trying to access my drive I get the "Spinning beach ball" on the MAC or the "Spinning hourglass" on the PC
 ...
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
I get "Delayed Write Failed" error when transferring files to/from my G-Technology drive on WinXP
  ...
I forgot my password, do I need to reset my G-CONNECT?
 If you have forgotten your password you can use the Password Hint to retrieve your password....