CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Technology drive is spinning down after a period of time

This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system.

MAC OS X Systems
In MAC, go to System Preferences --> Energy Saver --> You will see an option to "Put the hard disk(s) to sleep when possible" Click this box to enable the feature.

Windows XP Systems
Go to Control Panels --> Power Options --> Turn off hard disks. There will be a pull down window where you can specify a specific amount of time the computer can be idle before the hard disks are put to sleep.

NOTE: if you are a non-linear video editor, you may run into problems putting drives to sleep to quickly. We reccomend not putting video drives to sleep.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 2 Article Created: 08-06-2009 21:50 PMLast Modified: 08-01-2013 13:27 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
Signing into the Web Application
You can use the web application to view and manage the files on your G-CONNECT from a variety of devices including your personal computer or other mobile devices. ...
The LED’s on my G-DOCK ev are not illuminating
 This article contains information on how to trouble shoot your G-DOCK ev if the LEDs are not illuminating...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
I cannot login using the web address
Ensure that you are first connected to the G-CONNECT by selecting the device in your Wi-Fi Networks list. You must be connected to the G-CONNECT before you will be able to access the content. ...
How to set up a RAID 0?
To create a RAID 0 set, open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...