Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (40)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (14)
Advanced Search
Search our FAQ to find resolutions to common issues.
What happens when I pull the Thunderbolt cable out of the host
or the G-SPEED Studio R while the host is still powered on?

By disconnecting the Thunderbolt cable from either the host or the G-SPEED Studio R will cause an error that the disk was not ejected properly, this will also spin down the drives.  If you do need to disconnect the Thunderbolt cable, G-Technology suggests to safely eject the G-SPEED Studio R first. Please see the following for safely removing your product.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 199 Article Created: 05-27-2014 16:42 PMLast Modified: 05-27-2014 17:09 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Quick Setup for G-Technology Products
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
Which RAID set is best for my environment?
 The RAID set that is best for your environment depends on what your need is for the G-SPEED Studio....