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Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q

Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q

The internal components of G-SPEED Q continually monitor the health of each of its disk drives. In the event of a drive failure, a visual alarm will appear.

RAID 5: If G-SPEED Q was configured in a protected RAID 5 mode, a drive failure will not result in data loss. However, the array is now in an unprotected state and the failed drive should be replaced as soon as possible to avoid data loss.

RAID 0: If G-SPEED Q is configured as RAID 0, there will be data loss.

Follow the steps below to identify and replace a failed drive.

  1. With the unit powered up, locate the malfunctioning drive by visually inspecting the drive modules. If an amber LED is lit for a drive, that drive has failed.
  2. Remove the failed drive by inserting the provided key into the lock hole, and gently sliding the drive module out of the enclosure. Be careful about which drive you pull out. REMOVING THE WRONG DRIVE WILL RESULT IN THE LOSS OF THE ARRAY AND ALL OF ITS CONTENT.
  3. Replace the failed drive with a new disk module. Secure it in place by pushing in the drive and latching the handle. NOTE: During the 3 year warranty period, contact G-Technology Technical Support for the replacement of a defective drive module.
  4. If G-SPEED Q was setup in RAID 5 mode, the unit will begin rebuilding data on the drive. During this process, all drive LEDs will indicate data access. The rebuild time is approximately 2 hours per TB.
  5. Once the rebuild is complete, G-SPEED Q is back to normal and protecting your valuable data once again.

Helpful tips

You can continue using G-SPEED Q even while the drive volume is being rebuilt. However, it willl run at a slower data rate.

It is good practice to keep at least one spare drive module on hand in case of a disk failure.

This way, you can rebuild your array in hours rather than wait days for a new one to ship.

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Article ID: 157 Article Created: 08-02-2013 14:42 PMLast Modified: 08-02-2013 14:42 PM

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