CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I installed Windows XP Service Pack 2 (SP2) on my PC and now my G-RAID (Legacy) is running slowly. What can I do to regain performance?
SP2 limits the performance of all FireWire devices (We don't get that one either...). In order to get your G-RAID to operate optimally with SP2 we have updated the firmware to overcome this issue. Click here for instructions on updating G-RAIDs firmware.

ONLY install this is update if your G-RAID serial number (located on the bottom of the unit) falls within
106010001-111010001 - newer units already include this update


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 15 Article Created: 08-06-2009 21:50 PMLast Modified: 08-06-2009 21:50 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Is it okay to leave my external drive turned on all the time?
   ...
Are there any other ways to access the content on the G-CONNECT with my iOS device?
The G–CONNECT supports a variety of interface protocols that allow you to access, view and play content directly from the G–CONNECT....
My G-Speed eS works with Mac OS X Tiger but not on Leapord
  ...
My G-Drive Mini came with a Y shaped cable, what is this for?
The Y shaped USB cable is used to supply additional power when connecting USB. ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Quick Setup for G-Technology Products
    ...
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
External Hard Drive Encryption For Windows using BitLocker
 Steps to encrypt an external hard drive....
What OS is compatible for G-SPEED Studio?
  ...