CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video displays a thumbnail, but it does not play

My video displays a thumbnail, but it does not play

Video playback through your browser is dependent on your specific browser configuration and plugins. You can attempt to play this media or download the file directly to your system.

Depending on the size of your media file, some browsers download the complete video before playback. A full-length movie may take several minutes to load.

For more information and alternative video playback solutions, visit the Playing/Viewing content FAQ.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 130 Article Created: 07-22-2013 17:13 PMLast Modified: 07-22-2013 17:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to Connect as a Network Drive over Ethernet (Mac OS® & Windows®)
With the G‑CONNECT connected via Ethernet to your home Wi-Fi router you can mount G‑CONNECT as a network attached drive on your network to enjoy your existing Wi-Fi as well as have access to your digital content on the drive....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
How to set up a RAID 1?
To create a RAID 1 set, open the Disk Utility program. This application is located on your hard drive...
What does RAID mean?
 RAID stands for Redundant Array of Independent Disks......
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Quick Setup for G-Technology Products
    ...
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
How to set up a RAID 0?
To create a RAID 0 set, open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....