CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video displays a thumbnail, but it does not play

My video displays a thumbnail, but it does not play

Video playback through your browser is dependent on your specific browser configuration and plugins. You can attempt to play this media or download the file directly to your system.

Depending on the size of your media file, some browsers download the complete video before playback. A full-length movie may take several minutes to load.

For more information and alternative video playback solutions, visit the Playing/Viewing content FAQ.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 130 Article Created: 07-22-2013 17:13 PMLast Modified: 07-22-2013 17:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How do I change the RAID settings on my G-RAID Gen 7 Removable (Windows)?
 Step by step instructions on how to change the RAID settings on your Windows PC....
On Windows 7/Vista I cannot see my drive in Computer
  ...
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
What do the indicator lights mean?
Find out what the lights on the front of the G-SPEED Q mean....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....
How do I change the RAID settings on my G-RAID Studio(MAC)?
 Instructions on installing and changing the RAID settings for the G-RAID Studio....