CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video displays a thumbnail, but it does not play

My video displays a thumbnail, but it does not play

Video playback through your browser is dependent on your specific browser configuration and plugins. You can attempt to play this media or download the file directly to your system.

Depending on the size of your media file, some browsers download the complete video before playback. A full-length movie may take several minutes to load.

For more information and alternative video playback solutions, visit the Playing/Viewing content FAQ.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 130 Article Created: 07-22-2013 17:13 PMLast Modified: 07-22-2013 17:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q
  ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Install the Highpoint RocketRAID Controller
This article contains information on how to install the Highpoint RocketRAID Controller for your G-SPEED eS Pro....
G-Technology Power Supply Specifications
    ...
My G-Technology drive does not show up on my Windows computer
Out of the box, all G-Technology drives are formatted for Mac Operating Systems. Depending on whether or not you will be using your G-Technology drive on both Mac/Windows or Windows only, you will need to reformat it for NTFS or ex-FAT. Click to read more....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Quick Setup for G-Technology Products
    ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
What are the advantages of Thunderbolt over FireWire, USB and eSATA?
Besides the overall performance 10Gbps, Thunderbolt supports power, data, audio and video so you can use one port to connect many of your peripherals....