CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video or music files are not playing smoothly

My video or music files are not playing smoothly

Wireless interference will result in a decrease in the range of the device as well as decrease the data throughput over the G-CONNECT WiFi network.

 

Sources of interference that could affect throughput can be any of the following:

  • Wireless senders that operate in the 2.4GHz bandwidth
  • Wireless speakers that operate in the 2.4GHz bandwidth
  • Microwave ovens
  • Analog phones
  • Certain home and office environments such as plaster, wood, synthetic material, glass, bricks and concrete.
  • In a mixed-mode network, when legacy devices are present, there is a 802.11b/802.11g coexistence problem

To minimize the interference between your wireless network and your G-CONNECT adjust wireless barriers or change the placement of your G-CONNECT to create a clearer path.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 129 Article Created: 07-22-2013 17:12 PMLast Modified: 07-22-2013 17:12 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Fixing performance issues when using the FireWire interface on the Microsoft Windows OS
 If you are running the Microsoft Windows OS and are experiencing slow disk drive performance please follow the steps below to correct the issue: ...
I forgot my password, do I need to reset my G-CONNECT?
 If you have forgotten your password you can use the Password Hint to retrieve your password....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How does the G-CONNECT software categorize the content stored on the G-CONNECT?
 As soon as a file has been placed onto G-CONNECT, the device begins the indexing process....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Quick Setup for G-Technology Products
    ...