CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video or music files are not playing smoothly

My video or music files are not playing smoothly

Wireless interference will result in a decrease in the range of the device as well as decrease the data throughput over the G-CONNECT WiFi network.

 

Sources of interference that could affect throughput can be any of the following:

  • Wireless senders that operate in the 2.4GHz bandwidth
  • Wireless speakers that operate in the 2.4GHz bandwidth
  • Microwave ovens
  • Analog phones
  • Certain home and office environments such as plaster, wood, synthetic material, glass, bricks and concrete.
  • In a mixed-mode network, when legacy devices are present, there is a 802.11b/802.11g coexistence problem

To minimize the interference between your wireless network and your G-CONNECT adjust wireless barriers or change the placement of your G-CONNECT to create a clearer path.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 129 Article Created: 07-22-2013 17:12 PMLast Modified: 07-22-2013 17:12 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
Which RAID Set should I use?
Depending on your requirements, there are 5 different types of RAID configurations available that are outlined in this article....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one?
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one? G-Technology recommends you purchase a Thunderbolt cable through the Apple Store....
What is Thunderbolt 2?
Thunderbolt 2 uses the same size port and Thunderbolt cable, but doubles the speed by using a controller chip that uses the original two 10Gbps bi-directional channels and combines them into a single 20Gbps bi-directional channel. Thunderbolt 2 will also support DisplayPort 1.2, which enables video streaming to one 4k monitor, or dual QHD displays. Thunderbolt 2 is backward compatible with Thunderbolt.  ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Quick Setup for G-Technology Products
    ...
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
What is Thunderbolt?
Thunderbolt in an input/output hardware interface, developed by Intel in cooperation with Apple, which allows for external devices to be connected to a computer. Thunderbolt combines PCI Express and DisplayPort, as well as a DC connector for power, in a single connection, passing through a single Thunderbolt cable. You can daisy chain up to 6 peripherals, like storage devices and monitors. You can also connect USB and FireWire devices to the Thunderbolt port, provided that you have the proper adapter, but the speed you will get will still be USB or FireWire speeds, depending on what device you are connecting.  ...