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Search our FAQ to find resolutions to common issues.
My video or music files are not playing smoothly

My video or music files are not playing smoothly

Wireless interference will result in a decrease in the range of the device as well as decrease the data throughput over the G-CONNECT WiFi network.


Sources of interference that could affect throughput can be any of the following:

  • Wireless senders that operate in the 2.4GHz bandwidth
  • Wireless speakers that operate in the 2.4GHz bandwidth
  • Microwave ovens
  • Analog phones
  • Certain home and office environments such as plaster, wood, synthetic material, glass, bricks and concrete.
  • In a mixed-mode network, when legacy devices are present, there is a 802.11b/802.11g coexistence problem

To minimize the interference between your wireless network and your G-CONNECT adjust wireless barriers or change the placement of your G-CONNECT to create a clearer path.

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Article ID: 129 Article Created: 07-22-2013 17:12 PMLast Modified: 07-22-2013 17:12 PM

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