CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
Unable to play home recorded movie's

Unable to play home recorded movie's

Most video cameras capture video in specific encoding live AVCHD and may require some processing / editing. Please check with the manufacturer of your video capturing equipment and editing software to ensure the output files may be encoded and saved as a supported file type.

If you've edited and processed your video, verify the encoding, settings and file formats are supported by the G-CONNECT iPad and iPhone Mobile App.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 128 Article Created: 07-22-2013 17:10 PMLast Modified: 07-22-2013 17:10 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
G-CONNECT System Requirements and Box Contents
The G-CONNECT device has support for the following Operating Systems. The device is ready for use with Apple® Mac OS X® and Microsoft Windows® systems and comes formatted as FAT-32, which is ideal for cross-platform use....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
About the Web Application Media Browser
The following functionality is available in the File Browser of the Web Application, to view and manage content....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
My video displays a thumbnail, but it does not play
Video playback through your browser is dependent on your specific browser configuration and plugins....
I want to use my G-Technology drive on BOTH Mac and Windows
All G-Technology drives are formatted for Mac Operating System. To use these drives on both Windows and Mac platforms, you have two options....