CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I can't format my Drive via USB connection on my Mac.I keep getting a spinning beach ball.

There is a known issue with Mac OS X 10.4.6 and 10.4.7 when attempting to format via a USB connection. When clicking "ERASE" in Disk Utility all you get is the spinning beach ball.

Solution: If available, use FireWire instead of USB, otherwise you will need to format using a Mac running OS X 10.4.5 or earlier.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 12 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 14:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to format your drive for use with both Windows and Mac (FAT 32)
 Follow these steps to format your drive for both Windows and Mac...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
How many drives can I chain together using FW800?
  For best performance we recommend a chain of no longer than 5 drives. ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....