CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I can't format my Drive via USB connection on my Mac.I keep getting a spinning beach ball.

There is a known issue with Mac OS X 10.4.6 and 10.4.7 when attempting to format via a USB connection. When clicking "ERASE" in Disk Utility all you get is the spinning beach ball.

Solution: If available, use FireWire instead of USB, otherwise you will need to format using a Mac running OS X 10.4.5 or earlier.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 12 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 14:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
Can I use my G-CONNECT to do Wireless Time Machine Backups?
Yes, you can use your G-CONNECT to perform Time Machinea Backups. Please click here for more information on Apple Time Machine....
How to Connect as a Wi-Fi Hotspot
To create a Wi-Fi Hotspot, plug in a network cable from your router to the G-CONNECT Ethernet port. Point your wireless devices, such as your personal computer or iPad, to the G-CONNECT wi-fi network....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
How is the Gigabit Ethernet connection enabled?
The G-CONNECT by default has the Wi-Fi enabled with the Ethernet port connection as 10/100. To enable the Gigabit Ethernet port, you will need to turn off the Wi-Fi on your device....
My G-Drive Mini came with a Y shaped cable, what is this for?
The Y shaped USB cable is used to supply additional power when connecting USB. ...
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
Is it ok to stack my G-DRIVEs on top of one another?
The short answer is yes....
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
What is the difference between the G-DRIVE and G-RAID?
   ...