CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I can't format my Drive via USB connection on my Mac.I keep getting a spinning beach ball.

There is a known issue with Mac OS X 10.4.6 and 10.4.7 when attempting to format via a USB connection. When clicking "ERASE" in Disk Utility all you get is the spinning beach ball.

Solution: If available, use FireWire instead of USB, otherwise you will need to format using a Mac running OS X 10.4.5 or earlier.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 12 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 14:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
Can the G-CONNECT play DRM protected content I've purchased in the iTunes store?
G-CONNECT can easily store DRM protected content. Your iPad, iPhone or Computer must be authorized to play this content and it is responsible for decrypting and the playback of protected content such as iTunes movies and TV Shows....
Automatic Software Updates
The G-CONNECT automatic update feature keeps your G-CONNECT up-to-date with the latest software. Follow the steps below to make sure your G-CONNECT is current....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How to format your drive for use with both Windows and Mac (FAT 32)
 Follow these steps to format your drive for both Windows and Mac...
Using RAID Modes
This article contains instructions on how to use G-Technology RAID Configuration Utility....
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....