CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-RAID (Legacy) randomly un-mounts from my system

 

This condition affected some G-RAID units manufactured around Aug 2006.

STOP USING YOUR DRIVE IMMEDIATELY
Continuing to use your Drive with these symptoms could cause data loss.

Your Drive requires service. 
Contact G-Technology Support to obtain an RMA to return your drive for service. The most efficient way to obtain an RMA is to use our web form by clicking here.

MAC OS X Symptoms
You may get the error “Device Removal – The device you removed was not properly put away...” or the “Spinning Beach Ball.”

Windows XP Symptoms
The drive is no longer visible in Explorer or you may get the “Spinning Hour Glass” when accessing the drive.

 

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 1 Article Created: 08-06-2009 21:50 PMLast Modified: 08-01-2013 13:33 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
The G-CONNECT device is not listed under Wireless Networks on my PC / Mac
Ensure that the G-CONNECT is powered on, and that you are within a sensible range of the G-CONNECT device. ...
How many TB of storage will I have available using RAID 0/RAID 5 in my G-SPEED Q?
   ...
Connecting G-Drive Mini with Mac G5 Systems
G-Technology places a high value on the quality of our products and we want our customers to always expect that our products meet your expectations.  Recently, it has come to our attention ...
Can the G-CONNECT play DRM protected content I've purchased in the iTunes store?
G-CONNECT can easily store DRM protected content. Your iPad, iPhone or Computer must be authorized to play this content and it is responsible for decrypting and the playback of protected content such as iTunes movies and TV Shows....
How to Connect as a Wi-Fi Hotspot
To create a Wi-Fi Hotspot, plug in a network cable from your router to the G-CONNECT Ethernet port. Point your wireless devices, such as your personal computer or iPad, to the G-CONNECT wi-fi network....
How is the Gigabit Ethernet connection enabled?
The G-CONNECT by default has the Wi-Fi enabled with the Ethernet port connection as 10/100. To enable the Gigabit Ethernet port, you will need to turn off the Wi-Fi on your device....
How do I view my content with DLNA compatible devices?
You can view your content with DLNA compatible devices and software applications. ...