General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?
The blue LED indicates the unit is powered ON
The red LED indicates a temperture warning or drive failure
The Blue LED found on the drive bay indicates the drive is working normally
The drive bay flashing yellow indicates that drive has failed
If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID
Add to Favorites
Article ID: 69
Article Created: 08-16-2011 11:00 AM
Last Modified: 08-17-2011 11:21 AM
How well did this article answer your question?
Most Recently Viewed Articles
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How to format your drive for use with both Windows and Mac (FAT 32)
Follow these steps to format your drive for both Windows and Mac...
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
My video displays a thumbnail, but it does not play
Video playback through your browser is dependent on your specific browser configuration and plugins....
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Formatting NTFS for Windows
This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
G-Technology Power Supply Specifications
How do I remove a Studio Series/G-RAID Drive Sled?
Instructions on how to remove hard drive from drive sled....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
Windows Thunderbolt Driver Installation (ASMedia)
How to install Thunderbolt Driver for Windows (ASMedia Driver)...
Knowledge Management Software