General Questions (41)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?
The blue LED indicates the unit is powered ON
The red LED indicates a temperture warning or drive failure
The Blue LED found on the drive bay indicates the drive is working normally
The drive bay flashing yellow indicates that drive has failed
If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID
Add to Favorites
Article ID: 69
Article Created: 08-16-2011 11:00 AM
Last Modified: 08-17-2011 11:21 AM
How well did this article answer your question?
Most Recently Viewed Articles
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
How to copy files to your G-Technology external hard drive
Copying files over to the g-technology external hard drive in both Windows and Mac....
Can I use my G-CONNECT to do Wireless Time Machine Backups?
Yes, you can use your G-CONNECT to perform Time Machinea Backups. Please click here for more information on Apple Time Machine....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
What is the recommended length of cable I can use with my G-SPEED eS?
We recommend no longer then a 1.5M ( 4.5 feet) eSATA cable....
I recreated my raid using the web GUI but I don't see my hard drive on the desktop
Can I use 3rd party hard drives in my GSafe/GSpeed units?
What is the difference between the G-DRIVE and G-RAID?
About the Web Application File Browser
The following functionality is available in the File Browser for the Web Application, to view and manage content....
I can’t access the GUI
This article contains information for troubleshotting GUI access using your G-SPEED eS....
Knowledge Management Software