General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?
The blue LED indicates the unit is powered ON
The red LED indicates a temperture warning or drive failure
The Blue LED found on the drive bay indicates the drive is working normally
The drive bay flashing yellow indicates that drive has failed
If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID
Add to Favorites
Article ID: 69
Article Created: 08-16-2011 11:00 AM
Last Modified: 08-17-2011 11:21 AM
How well did this article answer your question?
Most Recently Viewed Articles
Is it ok to stack my G-DRIVEs on top of one another?
The short answer is yes....
When trying to access my drive I get the "Spinning beach ball" on the MAC or the "Spinning hourglass" on the PC
How do I change the RAID settings on my G-RAID Studio(MAC)?
Instructions on installing and changing the RAID settings for the G-RAID Studio....
My computer says my drive is less capacity than advertised
Why does my NEW hard drive show less space available than what I bought?...
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
Which RAID Set should I use?
Depending on your requirements, there are 5 different types of RAID configurations available that are outlined in this article....
Quick Setup for G-Technology Products
What RAID settings does G-RAID ship in?
The G-RAID ships in a RAID 0 (Stripe) configuration allowing for increased performance....
Knowledge Management Software