General Questions (41)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
What do the indicator lights mean?
The blue LED indicates the unit is powered ON
The red LED indicates a temperture warning or drive failure
The Blue LED found on the drive bay indicates the drive is working normally
The drive bay flashing yellow indicates that drive has failed
If all of the drive bays are flashing blue and yellow, the product is attempting to rebuild the RAID
Add to Favorites
Article ID: 69
Article Created: 08-16-2011 11:00 AM
Last Modified: 08-17-2011 11:21 AM
How well did this article answer your question?
Most Recently Viewed Articles
I want to use my G-Technology drive on BOTH Mac and Windows
All G-Technology drives are formatted for Mac Operating System. To use these drives on both Windows and Mac platforms, you have two options....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Safely Ejecting Your G-Technology Drive
How to properly eject your drive before disconnecting or powering off....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are... ...
What RAID controller is recommend by G-Technology?
The RAID controller recommended for use with the G-SPEED eS is our High-Performance 4-port card. For more details, view this article....
Formatting NTFS for Windows
This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Can I use any USB cable with my G-Technology Drive?
We recommend using only the included USB cable with your drive....
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
My G-Speed eS works with Mac OS X Tiger but not on Leapord
Knowledge Management Software