CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
Can I use any USB cable with my G-Technology Drive?

We recommend using only the included USB cable with your drive. USB bus power is rather limited, so lower quality cables can result in unreliable power to the drive. This can result in poor performance, clicking and other noise, or complete failure to detect the drive on your system. There can also be similar issues with using longer USB cables, especially those longer than 3ft/1M.

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 62 Article Created: 04-27-2011 07:15 AMLast Modified: 06-21-2011 16:16 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
What are the G-CONNECT iPad Application Supported File Formats
The following table represents supported video playback requirements for the G-CONNECT iPad application....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one?
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one? G-Technology recommends you purchase a Thunderbolt cable through the Apple Store....
How many drives can I chain together using FW800?
  For best performance we recommend a chain of no longer than 5 drives. ...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
What is the G-Technology Assistant?
  ...
Using my G-SPEED eS with multiple brand RAID controllers
 It is not recommended to move the G-SPEED eS between RAID controllers of different brands....
Setting up G-Speed eS Pro for Mac or Windows
  This article contains information on setting up your G-Speed eS Pro on both Mac and Windows....
Quick Setup for G-Technology Products
    ...