CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?

Answer: To resolve this issue you can either re-boot the unit or press the ENT button and up arrow button to view the temperature/fan speed. This will engage the fan to cool the unit. This is not dangerous to the drive or any of your data. If this issue continues please contact Technical Support so that we can verify if your unit requires a firmware update or repair.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 44 Article Created: 08-16-2010 15:15 PMLast Modified: 08-16-2010 15:15 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Fixing performance issues when using the FireWire interface on the Microsoft Windows OS
 If you are running the Microsoft Windows OS and are experiencing slow disk drive performance please follow the steps below to correct the issue: ...
Using the RAID function within Mac OS for your G-RAID Thunderbolt
 ...
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How to Connect to Media Devices
G-CONNECT supports iTunes® sharing and is a DLNA® compatible device. ...
How do I remove a Studio Series/G-RAID Drive Sled?
 Instructions on how to remove hard drive from drive sled....
Can I change the RAID setting for my G-RAID?
     ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Which RAID set is best for my environment?
 The RAID set that is best for your environment depends on what your need is for the G-SPEED Studio....
On Windows 7/Vista I cannot see my drive in Computer
  ...