CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?

Answer: To resolve this issue you can either re-boot the unit or press the ENT button and up arrow button to view the temperature/fan speed. This will engage the fan to cool the unit. This is not dangerous to the drive or any of your data. If this issue continues please contact Technical Support so that we can verify if your unit requires a firmware update or repair.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 44 Article Created: 08-16-2010 15:15 PMLast Modified: 08-16-2010 15:15 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Can I access my G-CONNECT and surf the web at home using my iPad on the same network at the same time?
The best way to surf the web and have wireless access to content stored on your G-CONNECT wireless storage solution is to connect the drive via Ethernet to your home LAN (router)....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
I've installed the G-SPEED eS card, installed the drivers but the speed seems to be slow
Once I received the G-SPEED eS unit, I installed the raid controller card that shipped with my unit, installed drivers and restarted my system. When I run a speed test such as AJA's system test application i'm not getting similar speed reading as reported on the product page on G-Tech's website.  ...
What happens if I have a hard drive failure in RAID 0?
  ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Quick Setup for G-Technology Products
    ...