CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
When trying to access my drive I get the "Spinning beach ball" on the MAC or the "Spinning hourglass" on the PC


STOP USING YOUR DRIVE IMMEDIATELY
Continuing to use your Drive with these symptoms could cause data loss.

Your Drive requires service.
Contact G-Technology Support to obtain an RMA to return your drive for service. The most efficient way to obtain an RMA is to use our web form by clicking here.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 37 Article Created: 08-06-2009 21:50 PMLast Modified: 08-06-2009 21:50 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?
To resolve this issue you can either re-boot the unit or press the......
How to set up a RAID 1?
To create a RAID 1 set, open the Disk Utility program. This application is located on your hard drive...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Can I use 3rd party hard drives in my GSafe/GSpeed units?
   ...
How do I make my G-Technology drive bootable ?
All hard drives can be made bootable if the following is taken in to consideration....
G-CONNECT System Requirements and Box Contents
The G-CONNECT device has support for the following Operating Systems. The device is ready for use with Apple® Mac OS X® and Microsoft Windows® systems and comes formatted as FAT-32, which is ideal for cross-platform use....
Can I access my G-CONNECT content through iTunes?
Yes you can access your G-CONNECT content through iTunes....
G-CONNECT Hardware Specifications
Product Features & Diagram The following diagram will help you become familiar with your new G-CONNECT device....
Is it okay to leave my external drive turned on all the time?
   ...