General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
What is the recommended length of cable I can use with my G-SPEED eS?
Because the G-SPEED eS uses a port multiplier we recommend no longer then a 1.5M ( 4.5 feet) eSATA cable. Using longer cables can result in loss of data or RAID functionality.
Add to Favorites
Article ID: 35
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
How do I remove a drive module in my G-RAID Gen 7?
Instructions on removing a drive module....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
I want to use my G-Technology drive on BOTH Mac and Windows
All G-Technology drives are formatted for Mac Operating System. To use these drives on both Windows and Mac platforms, you have two options....
The G-CONNECT device is not listed under Wireless Networks on my PC / Mac
Ensure that the G-CONNECT is powered on, and that you are within a sensible range of the G-CONNECT device. ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are... ...
My G-Drive is formatted for Mac out of the box. How do I format the drive for use on Windows?
Windows recognizes the drive as a GPT protected partition......
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?
To resolve this issue you can either re-boot the unit or press the......
Knowledge Management Software