General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
What is the recommended length of cable I can use with my G-SPEED eS?
Because the G-SPEED eS uses a port multiplier we recommend no longer then a 1.5M ( 4.5 feet) eSATA cable. Using longer cables can result in loss of data or RAID functionality.
Add to Favorites
Article ID: 35
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
Setting up and adjusting Time Machine
You use the Time Machine pane of System Preferences to set up automatic backups. If you've already set up Time Machine, you can change to a different backup disk, or adjust other settings....
What do the activity LED colors mean on my G-DOCK?
There are two Activity LEDs on the front of the G-DOCK unit, with one located next to each drive bay....
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
How to copy files to your G-Technology external hard drive
Copying files over to the g-technology external hard drive in both Windows and Mac....
What do the indicator lights mean?
Find out what the lights on the front of the G-SPEED Q mean....
My G-Technology drive is spinning down after a period of time
This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system. ...
Can I use any USB cable with my G-Technology Drive?
We recommend using only the included USB cable with your drive....
My G-Drive is formatted for Mac out of the box. How do I format the drive for use on Windows?
Windows recognizes the drive as a GPT protected partition......
What RAID settings does G-RAID ship in?
The G-RAID ships in a RAID 0 (Stripe) configuration allowing for increased performance....
Knowledge Management Software