General Questions (36)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
What is the recommended length of cable I can use with my G-SPEED eS?
Because the G-SPEED eS uses a port multiplier we recommend no longer then a 1.5M ( 4.5 feet) eSATA cable. Using longer cables can result in loss of data or RAID functionality.
Add to Favorites
Article ID: 35
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Setting up G-Speed eS for Mac or Windows
This article contains information on setting up your G-Speed eS on both Mac and Windows....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
I get "Delayed Write Failed" error when transferring files to/from my G-Technology drive on WinXP
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products. ...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are... ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Can I change the RAID setting for my G-RAID?
My drive was working; it powers up but I can’t seem to access it?
Mac and Windows external drive troubleshooting....
Knowledge Management Software