CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-SPEED Sometimes Will Not Mount

In most cases the G-SPEED auto detects the speed of the fiber channel connection, however sometimes it does not, causing the volume not to mount.

Solution: Make sure you have the latest driver for your Fibre Channel HBA. We reccomend ATTO Celerity Host Bus Adapters.

1) Download the latest ATTO Drivers here:
https://www.attotech.com/software/index.html

2) Hard set the Fibre Channel speed of the G-SPEED to match your HBA's speed. (If you are using an ATTO Celerity 4x HBA, set the
G-SPEED's Fibre Channel port speed to 4Gb) To do this, access the
G-SPEED GUI via your browser and click on the "Fiber Channel Config" link on the left NAV Bar. Set the speed of Port 0 to 4Gb using the drop down menu. (G-SPEED is setup to use port 0 by default)

Also, in ATTO's Configuration Tool make sure that the data rate speed and the connection mode is set to Arbitrated Loop  so that the settings match that of your G-Speeds GUI's Fiber Channel Config page.

For more information on using the G-SPEED GUI consult the product manual.

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 29 Article Created: 08-06-2009 21:50 PMLast Modified: 07-22-2013 12:58 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
Using RAID Modes
This article contains instructions on how to use G-Technology RAID Configuration Utility....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Why won’t my G-DRIVE with Thunderbolt power on?
If your G-DRIVE with Thunderbolt will not power on, make sure that the USB or Thunderbolt cable is properly connected to a computer that is powered on....
Quick Setup for G-Technology Products
    ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
External Hard Drive Encryption For Windows using BitLocker
 Steps to encrypt an external hard drive....
How do I change the RAID settings on my G-RAID mini?
  To change the RAID setting on your G-RAID mini you will need the G-RAID mini RAID Configurator. ...