Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (40)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (14)
Advanced Search
Search our FAQ to find resolutions to common issues.
My G-SPEED Sometimes Will Not Mount

In most cases the G-SPEED auto detects the speed of the fiber channel connection, however sometimes it does not, causing the volume not to mount.

Solution: Make sure you have the latest driver for your Fibre Channel HBA. We reccomend ATTO Celerity Host Bus Adapters.

1) Download the latest ATTO Drivers here:

2) Hard set the Fibre Channel speed of the G-SPEED to match your HBA's speed. (If you are using an ATTO Celerity 4x HBA, set the
G-SPEED's Fibre Channel port speed to 4Gb) To do this, access the
G-SPEED GUI via your browser and click on the "Fiber Channel Config" link on the left NAV Bar. Set the speed of Port 0 to 4Gb using the drop down menu. (G-SPEED is setup to use port 0 by default)

Also, in ATTO's Configuration Tool make sure that the data rate speed and the connection mode is set to Arbitrated Loop  so that the settings match that of your G-Speeds GUI's Fiber Channel Config page.

For more information on using the G-SPEED GUI consult the product manual.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 29 Article Created: 08-06-2009 21:50 PMLast Modified: 07-22-2013 12:58 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
About the Web Application Media Browser
The following functionality is available in the File Browser of the Web Application, to view and manage content....
G-CONNECT Hardware Specifications
Product Features & Diagram The following diagram will help you become familiar with your new G-CONNECT device....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Rebuilding your RAID for G-SPEED
This article contains information on how to rebuild your RAID for your G-SPEED....