General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
Search our FAQ to find resolutions to common issues.
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking.
This usually indicates a failing power supply. You need to send in your power supply for service. STOP using your hard drive and fill out our
for an RMA.
Add to Favorites
Article ID: 27
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products. ...
Connecting to G-CONNECT over ethernet using a web browser
To access the G-CONNECT Web Application when the device is connected to your home Wi-Fi network via an Ethernet connection, follow the below steps....
Are there any other ways to access the content on the G-CONNECT with my iOS device?
The G–CONNECT supports a variety of interface protocols that allow you to access, view and play content directly from the G–CONNECT....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
My computer says my drive is less capacity than advertised
Why does my NEW hard drive show less space available than what I bought?...
Using my G-SPEED eS with multiple brand RAID controllers
It is not recommended to move the G-SPEED eS between RAID controllers of different brands....
G-Technology Power Supply Specifications
How is the Gigabit Ethernet connection enabled?
The G-CONNECT by default has the Wi-Fi enabled with the Ethernet port connection as 10/100. To enable the Gigabit Ethernet port, you will need to turn off the Wi-Fi on your device....
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Does G-Technology provide software to back up my computer
We do not provide backup software. You could use one of the following solutions....
Knowledge Management Software